Refund policy

Return & Refund Policy – Bhakti Today

If you have any questions regarding returns or refunds, you may contact us at bhaktitoday108@gmail.com.

Returns

At present, we do not accept returns or exchanges on any of our products.

Refunds (Damaged Products or Lost Parcels)

We provide a full refund in either of these situations:

• The product is received in a damaged condition.

• The parcel is confirmed lost in transit by our shipping partner.

Damaged product refund requirements

• Report the issue within 24 hours of delivery.

• Record a clear, continuous unboxing video from before the package is opened.

• The video must clearly show the damage to the product.

Refund requests for damaged products without an unboxing video will not be considered.

Lost parcel refund requirements

• Contact us with your order number if tracking stops updating or a parcel does not arrive.

• We will verify the shipment status with the shipping partner.

• Once the parcel is confirmed lost in transit, we will issue a full refund.

Order Cancellation

Once an order is placed, cancellation is not permitted.

Important Notes

• Minor variations in color, texture, or appearance may occur due to the handmade nature of our products and do not qualify as damage.

• Bhakti Today reserves the right to approve or reject refund requests after reviewing the provided evidence.